Large public sector estate
The council required protection across a large operating environment supporting critical local services and users.
Case study • Public sector cyber security
Enhanced endpoint security for Birmingham City Council
Helping a large local government organisation strengthen endpoint protection, improve security visibility and support future resilience across a complex public sector environment.
Local government
Endpoint security
SentinelOne
15,000 endpoints
Overview
Endpoint protection for a large, complex local authority environment.
Birmingham City Council needed to strengthen endpoint security while continuing to support the delivery of local services across a large and diverse public sector organisation.
Programme priorities
Improving cyber readiness across council endpoints.
The work focused on improving endpoint protection, increasing visibility, supporting future requirements and creating a more resilient security posture across the council estate.
15,000 endpoint scope
The target environment required an EDR solution capable of protecting a significant number of endpoints.
Security visibility
Better visibility was needed to help monitor activity, strengthen protection and reduce the impact of future attacks.
Future-ready protection
The solution needed to support future business requirements, changing user numbers and evolving malware threats.
The challenge
Strengthening security posture as malware techniques evolved.
The council needed to improve endpoint security, secure data and build an environment fit for future requirements while reducing operational challenges for IT and service teams.
Priority
Endpoint management
Desktop operating systems and software needed to be managed as part of a more robust endpoint security model.
Visibility
Management portal
A solution management portal was needed to support visibility, auditing and operational oversight.
Scale
Adaptable coverage
The solution needed to adapt to future business requirements, including changes in user and endpoint volumes.
Risk
Evolving malware
The council needed stronger protection against advancing malware attacks and more confidence in detection and response.
Altiatech's role
Supporting a stronger endpoint detection and response model.
Altiatech helped the council use SentinelOne capability to improve endpoint security, support agent rollout and create a practical operating approach for ongoing protection.
Delivery focus
Managed cyberTurning endpoint protection into operational control.
The solution focused on improving visibility, simplifying endpoint security management and supporting a more proactive approach to detection, response and remediation.
EDR
SentinelOne capability
The project used SentinelOne to support endpoint detection and response across the council environment.
Deployment
Agent rollout planning
Rollout planning, installation execution and policy tuning helped accelerate deployment and reduce delivery friction.
Assurance
Health checks
Periodic upgrades, quarterly health checks and training supported continued performance and operational confidence.
Procurement
Framework alignment
Public sector framework alignment helped support the commercial route for the working solution.
The approach
A practical rollout model for endpoint protection and operational confidence.
The approach combined deployment planning, agent rollout, management visibility, policy refinement and ongoing health checks to help the council improve cyber readiness over time.
Rollout planning
Agent deployment was planned around the operating environment, endpoint coverage and delivery requirements.
Installation execution
The solution was implemented to improve endpoint protection while supporting operational continuity.
Policy fine-tuning
Security policies were refined to support protection, detection and response requirements in the council environment.
Ongoing assurance
Periodic upgrade assistance, quarterly health checks and occasional training supported continued improvement.
Outcomes
Improved visibility, control and future-ready endpoint protection.
The organisation strengthened its endpoint security posture, improved operational visibility and continued with ongoing assurance activity including agent upgrades, health checks and training.
Complete visibility
The solution supported improved monitoring and visibility to help prevent and respond to future attacks.
Reduced cyber impact
Endpoint protection and remediation capability helped reduce the potential impact of future cyber attacks.
Management portal
A solution management portal improved the end-user and operational management experience.
Server deployment flexibility
The project supported flexible and secure server deployment for broader technical infrastructure coverage.
Rollback and remediation
Rollback and remediation capability supported faster recovery from compromised IT assets.
Ongoing confidence
No detection response issues were flagged by the organisation, with zero escalations reported in the current case study.
Programme value
Endpoint security became an ongoing protection and assurance capability.
After each project phase, performance increases were measured and documented, helping the organisation see incremental progress and continue investing in the wider cyber resilience goal.
Connected services
Services connected to this work.
Altiatech helps public sector organisations improve cyber security, operational resilience and service control through practical delivery and managed support.
Secure
Managed Cyber Security
Protect, detect, respond and improve with practical security support and evidence-backed controls.
Run
Managed Services
Run IT reliably with support, monitoring, incident response and operational service management.
Procure
Public Sector
Shape requirements, confirm routes to market and move into controlled delivery with clearer governance.
One connected model: endpoint protection can be delivered as a focused project or connected into wider managed cyber security, service operations and public sector delivery support.
View all services →Next step
Planning an endpoint security or managed cyber project?
Talk to our team about the right endpoint protection, monitoring and ongoing assurance model for your organisation.
Email: innovate@altiatech.com
Phone: 0330 332 5842