Case study • Financial services IT infrastructure

Parallels Mac Management implementation for Investec Bank

Altiatech supported Investec Bank with Parallels Mac Management implementation, helping improve Mac device management capability across office environments and laying the groundwork for wider infrastructure improvements.

Financial services Mac management Parallels implementation Global offices

Overview

Helping Investec improve Mac device management across global office environments.

Investec Bank is a multinational banking and wealth management group. The organisation wanted to improve how Mac devices were managed across office environments, with an initial focus on a Parallels Mac Management proof of concept in London.

Programme priorities

From Mac management need to a practical implementation path.

The engagement focused on implementing Parallels Mac Management, supporting expansion into South Africa, addressing a smaller welfare team requirement and identifying additional infrastructure opportunities.

Deliver the London proof of concept

Implement Parallels Mac Management on site in the London office to validate the approach and support practical adoption.

Support wider deployment planning

Provide the expertise needed for South Africa, where more than 150 licences had already been purchased.

Meet team-specific Mac needs

Shape a tailored Mac management solution for the welfare team, which managed approximately 30 Macs.

Identify wider infrastructure value

Assess the broader IT ecosystem and identify opportunities across cloud services, communications and device supply.

The challenge

Improving Mac management across different offices, teams and infrastructure requirements.

Investec faced a mix of immediate implementation needs and wider operational questions. The organisation needed expert support to implement Parallels Mac Management, connect the solution into existing infrastructure and prepare for wider rollout.

London

Proof of concept requirement

The London office needed a practical implementation of Parallels Mac Management to validate the approach and prove value.

South Africa

Licences without implementation support

The South Africa office had already purchased more than 150 licences but needed specialist expertise to deploy the solution effectively.

Welfare team

Focused Mac management need

The welfare team required IT management support for approximately 30 Macs, with requirements that needed to be handled in a tailored way.

Integration

Existing infrastructure dependencies

The Mac management solution needed to work with the organisation's wider IT infrastructure and operational environment.

Communications

Transition to new platforms

Investec was also considering wider communication platform changes, creating a need for joined-up technical guidance.

Scale

Consistent global capability

The organisation needed confidence that the Mac management model could support different office sizes, teams and locations.

Altiatech's role

Providing implementation expertise, deployment readiness and infrastructure guidance.

Altiatech provided hands-on Parallels Mac Management implementation support in London, expertise for further deployment in South Africa, a tailored Mac management response for the welfare team and guidance on integration with existing IT systems.

Delivery focus

Implement • Integrate • Expand

Turning a Mac management requirement into a controlled deployment path.

The work combined on-site implementation with practical advice on wider rollout, infrastructure integration and additional opportunities to improve Investec's technology environment.

Implementation

London proof of concept

Delivered on-site implementation of Parallels Mac Management in the London office.

Deployment

South Africa readiness

Provided expertise and readiness to deploy the solution in South Africa, where licences were already in place.

Tailored support

Welfare team Macs

Shaped a Mac management solution for the welfare team's approximately 30 Mac devices.

Infrastructure

Integration guidance

Advised on how the Mac management solution could integrate with existing IT infrastructure and platform plans.

The approach

A practical deployment path focused on proof, integration and future rollout.

Altiatech's approach balanced immediate delivery with wider planning. The team implemented the solution, assessed deployment needs across other offices and identified where additional infrastructure improvements could support the bank's long-term operating model.

01

Start with London

Implement Parallels Mac Management in the London office as a practical proof of concept.

02

Validate the deployment model

Confirm the implementation approach and capture the requirements needed to support broader rollout.

03

Prepare South Africa deployment

Provide the expertise needed to help the South Africa office make use of its existing licence investment.

04

Support welfare team requirements

Tailor the solution to a smaller Mac estate of approximately 30 devices managed by the welfare team.

05

Advise on integration

Guide how Parallels Mac Management could fit with the existing IT infrastructure and communications landscape.

06

Identify wider opportunities

Review where cloud services, unified communications and device supply could add further value over time.

Outcomes

Improved Mac management capability and a stronger foundation for further IT improvement.

The project delivered a successful London implementation, generated strong satisfaction and highlighted additional opportunities for Altiatech to support wider infrastructure improvements and cost optimisation.

Successful London implementation

Parallels Mac Management was implemented in the London office, providing a working model for future adoption.

Strong user and IT satisfaction

The implementation led to high satisfaction levels and requests for further deployment across other offices.

Further deployment opportunities

The South Africa office had more than 150 licences ready for deployment, creating a clear next step for rollout.

Wider infrastructure needs identified

Altiatech identified additional areas where it could provide more comprehensive infrastructure support.

Cost saving potential

The project highlighted potential for Altiatech to supply Macs with DEP service, supporting future cost savings.

Longer-term improvement path

The assessment highlighted opportunities around cloud-based services and unified communication platforms.

Project impact

Mac management became a platform for broader technology conversations.

What began as a focused Parallels Mac Management implementation helped Investec address immediate device management needs while opening the door to wider infrastructure improvements and optimisation.

Connected services

Services connected to this work.

Altiatech helps organisations manage devices, improve end-user technology, integrate systems and move from isolated implementation projects into more controlled managed service models.

One connected model: device management, infrastructure integration and service ownership work best when planned as part of a wider managed technology model.

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Next step

Planning a device management, end-user or infrastructure improvement project?

Talk to Altiatech about managed services, Mac and endpoint management, cloud readiness, integration planning and controlled technology delivery.